- If you or someone you know is in need of assistance, please visit our Help for Texans page.
Comprehensive Energy Assistance Program (CEAP)
The Comprehensive Energy Assistance Program (CEAP) is a utility assistance program. CEAP is designed to assist low income households in meeting their immediate energy needs and to encourage consumers to control energy costs for years to come through energy education. The CEAP involves integration of all LIHEAP-funded programs, thereby enhancing efficiency and effectiveness of services provided to clients and eliminating duplication of services. The CEAP is administered through subrecipients, which collectively cover all 254 counties of the state.
How to apply for CEAP assistance
If you need assistance with utility bills (CEAP), contact the local CEAP service provider (PDF) nearest you.
- Visit Help for Texans and select Utility Bill Help.
- Call 2-1-1 and the operator will direct you to your local utility assistance service provider.
- From a landline, call toll free at (877) 399-8939 between 8 a.m. and 5 p.m., Monday through Friday. The toll free number will directly connect you with the CEAP service provider in your county.
CEAP Legislative Background
The CEAP is authorized by the Low-Income Home Energy Assistance Act of 1981, as amended, 42 U.S.C. Sec. 8621 et seq. and the Texas Government Code Section 2306.097. The Program is funded by U.S. Department of Health and Human Services (HHS) and governed by the LIHEAP statute and the regulations set forth by HHS and the Department.