- If you or someone you know is in need of assistance, please visit our Help for Texans page.
Comprehensive Energy Assistance Program (CEAP)
The Comprehensive Energy Assistance Program (CEAP) is a utility assistance program. CEAP is designed to assist low income households in meeting their immediate energy needs and to encourage consumers to control energy costs for years to come through energy education. The CEAP involves integration of all LIHEAP-funded programs, thereby enhancing efficiency and effectiveness of services provided to clients and eliminating duplication of services. The CEAP is administered through subrecipients, which collectively cover all 254 counties of the state.
How to apply for CEAP assistance
If you need assistance with utility bills (CEAP),review the above list and/or map to find the local CEAP service provider (PDF) nearest you. Also, you may:
- Visit Help for Texans and select Utility Bill Help.
- Call 2-1-1 and the operator will direct you to your local utility assistance service provider.
- From a landline, call toll free at (877) 399-8939 between 8 a.m. and 5 p.m., Monday through Friday. The toll free number will directly connect you with the CEAP service provider in your county.
Low Income Home Energy Assistance Program (LIHEAP) State Plan (PDF)
The Draft State of Texas Federal Fiscal Year (FFY) 2017 Low Income Home Energy Assistance Program (“LIHEAP”) State Plan was approved by the Texas Department of Housing and Community Affairs Board of Directors on May 26, 2016. It is now available for public comment. Once the Board approves the final State Plan, it will be submitted to the U.S. Department of Health and Human Services (USHHS). The State Plan describes the State's activities and the proposed use of LIHEAP funds. Download the Draft 2017 Low Income Home Energy Assistance Program State Plan (PDF).
The public comment period to accept comments regarding the Draft 2017 LIHEAP State Plan will be open from May 27, 2016 through Wednesday, June 29, 2016 at 12:00pm Austin local time. Written comments concerning the draft plans may also be submitted to the Texas Department of Housing and Community Affairs, Community Affairs Division, P.O. Box 13941, Austin, TX 78711-3941, or by email to email@example.com, or by fax to (512) 475-3935. Comments will not be accepted after 12:00 p.m. Austin local time, Wednesday, June 29, 2016. Any questions regarding the public comment process may be directed to Rita D. Gonzales-Garza, Program Administrator, in the Community Affairs Division at (512) 475-3905 or firstname.lastname@example.org.
The document may be obtained by contacting the Texas Department of Housing and Community Affairs at P.O. Box 13941, Austin, TX 78711-3941 or by phone at (512) 475-3905.
Public hearings for the Draft 2017 Low Income Home Energy Assistance Program (“LIHEAP”) State Plan will be held as follows:
Tuesday, June 14, 2016, 6:00 p.m. in Conference Room 116, TDHCA headquarters located at 221 East 11th Street, Austin, TX 78701
Tuesday, June 14, 2016, 11:00 a.m. at 1103 South Frio, Purchasing Suite, San Antonio, TX 78207
Wednesday, June 15, 2016, 6:00 p.m. Neighborhood Centers Inc., 3838 Aberdeen Way, Houston, TX 77025
Wednesday June 15, 2016, 1:30 p.m. at the Hazel Harvey Peace Center for Neighborhoods, Conference Room, 818 Missouri Avenue, Fort Worth, TX 76104