- If you or someone you know is in need of assistance, please visit our Help for Texans page.
Comprehensive Energy Assistance Program (CEAP)
The Comprehensive Energy Assistance Program (CEAP) is a utility assistance program. CEAP is designed to assist low income households in meeting their immediate energy needs and to encourage consumers to control energy costs for years to come through energy education. The CEAP involves integration of all LIHEAP-funded programs, thereby enhancing efficiency and effectiveness of services provided to clients and eliminating duplication of services. The CEAP is administered through subrecipients, which collectively cover all 254 counties of the state.
How to apply for CEAP assistance
If you need assistance with utility bills (CEAP), contact the local CEAP service provider (PDF) nearest you.
- Visit Help for Texans and select Utility Bill Help.
- Call 2-1-1 and the operator will direct you to your local utility assistance service provider.
- From a landline, call toll free at (877) 399-8939 between 8 a.m. and 5 p.m., Monday through Friday. The toll free number will directly connect you with the CEAP service provider in your county.
CEAP Legislative Background
The CEAP is authorized by the Low-Income Home Energy Assistance Act of 1981, as amended, 42 U.S.C. Sec. 8621 et seq. and the Texas Government Code Section 2306.097. The Program is funded by U.S. Department of Health and Human Services (HHS) and governed by the LIHEAP statute and the regulations set forth by HHS and the Department.
Low Income Home Energy Assistance Program (LIHEAP) State Plan (PDF)
The Draft State of Texas Federal Fiscal Year (FFY) 2016 Low Income Home Energy Assistance Program (“LIHEAP”) State Plan was approved by the Texas Department of Housing and Community Affairs Board of Directors on June 16, 2015. It is now available for public comment. Once the Board approves the final State Plan, it will be submitted to the U.S. Department of Health and Human Services (USHHS). The State Plan describes the State's activities and the proposed use of LIHEAP funds. Download the Draft 2016 Low Income Home Energy Assistance Program State Plan (PDF).
The public comment period to accept comments regarding the Draft 2016 LIHEAP State Plan will be open from June 16, 2015 through July 14, 2015 at 12:00 p.m. Written comments concerning the draft plans may also be submitted to the Texas Department of Housing and Community Affairs, Community Affairs Division, P.O. Box 13941, Austin, TX 78711-3941, or by email to firstname.lastname@example.org, or by fax to (512) 475-3935. Comments will not be accepted after 12:00 p.m., Tuesday, July 14, 2015. Any questions regarding the public comment process may be directed to Rita D. Gonzales-Garza, Program Administrator, in the Community Affairs Division at (512) 475-3905 or email@example.com.
The document may be obtained by contacting the Texas Department of Housing and Community Affairs at P.O. Box 13941, Austin, TX 78711-3941 or by phone at (512) 475-3905.
Public hearings for the Draft 2016 Low Income Home Energy Assistance Program (“LIHEAP”) State Plan will be held as follows:
Tuesday, July 7, 2015, 1:30-2:30 p.m. in Conference Room 116, TDHCA headquarters located at 221 East 11th Street, Austin, TX 78701
Wednesday, July 8, 2015, 6:00-8:00 p.m. at the Willie Velasquez Center, 1302 N. Zarzamora Street, San Antonio, TX 78207
Thursday, July 9, 2015, 1:30-3:30 p.m. at the Gulf Coast Community Services Association, 9320 Kirby Drive, Houston, TX 77054
Monday, July 13, 2015, 6:00-8:00 p.m. at the Southside Community Center, 959 E. Rosedale Street, Fort Worth, TX 76104