TDHCA is currently conducting a Customer Service Survey of funding recipients and households served through its programs to learn how it can improve the manner in which it serves Texas residents.
Customer responses will help the Department evaluate its facilities, staff and communications, as well as the quality of its complaint handling processes and timeliness of service.
But anyone interested in participating shouldn't wait too much longer to do so. The survey, which was launched April 8, will conclude at 5 pm on Friday, May 2, 2014.
If you represent a city, county, nonprofit organization or for-profit developer with experience administering TDHCA funds, or if you are a resident of Texas who has recently interacted with TDHCA in any way, the Department encourages you to complete this short survey. More »
(HPF Web site)
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