Texas Department of Housing & Community Affairs - Building Homes and Strengthening Communities

Media Contact:
Kristina Tirloni 512-475-4743

Public Inquiries:
TDHCA Housing Resource Center
800-525-0657

Fax:
(512) 469-9606

Mailing Address:
TDHCA
Public and Policy Affairs
P.O. Box 13941
Austin, Tx 78711

Physical Address:
221 East 11th Street
Austin, Tx 78701

TDHCA Press Room

Fair Housing rules to help deaf, hard of hearing individuals

Texas Department of Housing and Community Affairs is committed to expanding fair housing choice and opportunities for Texans. Serving as the state’s administrator of many housing programs, TDHCA makes it a priority to educate property managers about the fair housing rights of their potential customers in terms of renting a home or apartment.

For example, property managers should know that disability discrimination is one of the most common types of fair housing violations reported in Texas and the nation. Disability discrimination can take on many different forms, such as when housing managers hang up on deaf or hard of hearing individuals; managers provide higher prices when a person with disabilities inquires about available units; or disparate treatment in providing additional information about apartments, amenities, and unit specials to hearing callers.

Housing providers must accept Relay calls from people who are deaf or hard of hearing. Relay relies on the use of an operator to translate a phone call. The operator speaks out loud to the hearing person and types to the deaf person what the hearing person speaks into the telephone.

Communication is key in fair housing! The same information must be provided to all people, regardless of their preference of language communication usage, or their race, color, national origin, religion, sex, disability, or familial status.

To learn more about Relay Texas, visit http://relaytexas.com/

 

News Releases

News releases are developed by the Communications and Marketing section of the Division of Policy and Public Affairs to publicize TDHCA program activities. These include application funding cycles, program grant awards, special events, board activities, and other relevant information.