Texas Department of Housing & Community Affairs - Building Homes and Strengthening Communities

HIE logo - Texas map with bordered regions colored as the Teas flagData Warehouse - Texas Homeless Information Exchange (HIE)


The State of Texas proposes to build an enterprise data warehouse to facilitate strategic decision making, achieve operational improvements and promote a better understanding of homelessness and the homeless service system across the state. Sponsored by the Texas Department of Housing and Community Affairs (TDHCA) and the Texas Interagency Council for the Homeless (TICH), and governed by representatives from each of the state’s 14 HUD-designated Continuums of Care (CoCs), the Homeless Information Exchange, or HIE, would integrate data from Texas’ CoC-administered Homeless Management Information Systems (HMISs) and ultimately integrate non-HMIS data from other state and local information systems. The HIE is not designed to detect fraud or determine eligibility; rather, the HIE will allow stakeholders to utilize data to analyze demographic trends, service patterns and program outcomes in order to best meet the needs of persons at risk of and experiencing homelessness.

In May 2011, representatives from various CoCs convened in Austin to assess the project proposal and agreed to continue discussions to further outline the overall goal and objectives. Since then, 12 have signed Letters of Commitment.

In February 2012, representatives from 11 CoCs voted unanimously to approve an Operating Agreement establishing an Executive Committee, Product Committee and timeline for the initiative.

TDHCA has included the HIE project in its FY 2014-2015 Legislative Appropriations Request. Implementation of HIE in Texas is subject to approval by the 83rd Texas Legislature.


To develop and maintain a statewide data warehouse to strengthen community planning and outcomes for homeless services across Texas.


  1. Report trends in service transactions and utilization.
  2. Report demographic characteristics of populations receiving services.
  3. Use data to effectively target emergency assistance and preventative services.
  4. Assess the impact of public expenditures associated with homelessness.
  5. Evaluate the long-term performance of prevention and re-housing services.
  6. Use validations to improve data quality for individual HMIS implementations.
  7. Identify successful strategies to avoid and exit homelessness.
  8. Integrate relevant data from other state and local information systems.
Phase Target Completion Date
I. Planning
      Benefits Analysis and Planning May 2011 (complete)
      Operating Agreement Approval  February 2012 (complete)
      Request For Information Approval April 2012 (complete)
      Advanced Planning Document Approval January 2013
      Interagency Agreement Approval   May 2013
      Funding and Budget Approval September 2013
II. Development August 2014
III. Implementation October 2014
IV. Expansion (Non-HMIS Data) November 2020

Contact Information

For more information about the HIE, contact:

Daniel Gore
Chair, Data Warehouse Governing Body

For procurement related questions, contact:

Julie Dumbeck
Manager of Purchasing/Staff Services, HUB Coordinator